Life Happens – Expectations, Forgiveness and Humanity
Last week I received an email from a potential business colleague profusely apologizing for having to reschedule our call. Her child was sick, her normal sitter out of town, and she was home beating herself up for not being available. A few days later, there was a time-zone snafu with another call I had scheduled, and the […]
Expectations, Caring and a Tale of Two Trees
As my husband and I were comparing schedules this morning, trying to figure out when we will get the chance to get the annual Christmas tree, I was reminded of the contrasting experiences we’ve had in the past and how critical it is to deliver on expectations and show that you care. Year-before-last, we put […]
What Do They Expect? Do You Care?
Last year we put off buying our Christmas tree until the last minute. With only two days to spare, before Saint Nick was to hurl himself down our chimney laden with gifts, we made the trek up to northern Westchester County to find our tree. We had some romantic idea about walking through the snow […]
