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From OnStage Leadership
Cancellations made at least 10 business days prior to the program are entitled to a full refund; otherwise all payments are non-refundable. In the event that a participant is unable to attend a session, 50% of the course fee may be applied to a future class within six months of the original course (only one postponement can be made). Participant substitutions are acceptable without penalty provided 48 hours notice is given. Any refunds that are made from credit card transactions are subject to cancellation fees.